WHAT IS RETURN POLICY?
  • Products must be returned within 14 days of receiving your order.
  • Products must be unworn and unwashed with all tags still attached. (no
    distinct odors, blemishes, signs of wear etc.)
  • We only offer refunds onto the original payment method used to make the order.
  • You will be responsible for the cost of your return.
  • Products purchased from Alpha Wolf sales event are not refundable.
  • Exchanges are not part of our returns policy.
DEFECT ITEM
  • Please send us the following info:
  • Your Order Number
  • Item Name

Photos that show:
1. The fault as clearly as possible
2. Full-length photo of the item
3. The Alpha Wolf logo & label

  • You will be instructed to proceed return by a member of our support team only when inspection progress is done.
HOW TO MAKE A RETURN

You have up to 14 days to start your return from the date your Alpha Wolf order is delivered. Check out the information below to ensure a smooth return process.

FOLLOW THESE GUIDELINES
  • Contact us at support@alphawolfofficial.com and provide the following details:
  • Order number
  • Email address
  • Postal (Zip) code
  • Listed item(s) you are returning with reason why
  • Method you’ll be returning your order
  • Attached the “Return” indication on the parcel
ATTENTION!
  • Items from different orders cannot be returned within the same package. This will slow down the return process.
  • Please keep hold of any proof of postage until you have been refunded correctly, in case you need this at a later date.
  • Please don’t return any damaged goods unless you’re told to by a member of our support team. If you do this, it will delay us resolving your issue.
MORE QUESTIONS?

Please contact our support team here – support@alphawolfofficial.com